Calvin Capital is a leading owner and manager of essential energy infrastructure assets committed to aiding the global effort to reduce carbon emissions through the development and implementation of digital energy infrastructure assets.
Your privacy is important to us, and we are committed to keeping your information secure and managing it in accordance with our responsibilities under applicable data protection laws.
This policy sets out the basis on which any personal data we collect from you through our website (http://www.calvincapital.com) ("the Site"), or that you provide to us through the Site or via any other methods, will be processed by us. Please read the following carefully to understand our policies and practices regarding your personal data and how we will treat it. Your privacy is important to us, and we are committed to keeping your information secure and managing it in accordance with our responsibilities under applicable data protection laws.
We reserve the right to change the contents of this policy at any time, by posting such changes on this website (the ”Site”). It is your responsibility to familiarise yourself with the policy regularly to ensure that you are aware of any changes.
We have contractual arrangements in place with the energy suppliers to ensure that Calvin Capital do not receive any information from them about their customers (“Users”).
You may visit the Site without directly providing any information about yourself. Where we request specific information, we will always respect the personal information you send us and we take reasonable steps to ensure your personal data is protected against unauthorised access. We will not request information unless it is necessary to do so and will ensure appropriate measures to keep information accurate, up-to-date and to prevent unauthorised disclosure.
When we do collect personal information from you in connection with your use of our Site, it may include such personal information as:
Whenever we use information, we always limit this to only the details that are needed and we ensure that it is used safely and securely. We require anyone we share information with, or who uses it on our behalf, to do so too. All our staff receive training on data protection and information security.
All of the information we hold is kept securely within the European Economic Area. There is also no automatic decision-taking when your personal information is processed.
We do not sell or trade your Personal Information.
If you purchase services from Calvin Capital as an energy supplier, you may be asked to provide the following personal information about you, as a representative of a company and about your company: first and last name, suffix, credentials, telephone number, facsimile, email address, job title, mailing address, billing address and details, type(s) of service ordered, site specific details, name and address of company, name and address of relevant company officers.
Calvin Capital will use such personal information to process your order, deliver the service ordered, provide customer care services, to maintain our client relationship management systems, to detect, investigate, report and seek to prevent fraud and anti-money laundering, for example through know-your-customer checks, AML screening and other identity checks. We may also need to conduct credit and fraud checks on business customers and certain officers of your business, such as your directors.
If you work with Calvin Capital as a Business Partner or a service provider, we will collect personal information from you such as your business details or your employees or representatives first and last name, suffix, credentials, telephone number, facsimile, email address, job title, mailing address, billing address and details, type(s) of services provided.
Most of the personal information is obtained directly from you. Some of your personal information may be obtained from other sources for instance, credit reference agencies.
We use this information to review / assess your suitability as a Business Partner or service provider, to comply with our legal obligations, to detect investigate, report and seek to prevent fraud and anti-money laundering, for example through know-your-customer checks, AML screening and other identity checks and to meet our obligations under any contracts we have with you, we may also need to conduct credit and fraud checks on your business and certain officers of your business, such as directors.
As part of providing certain services to Our Customer, Calvin Capital may have to process personal data about you. We have taken steps to minimise this information as much as possible but if you provide us with any information we will pass this to Our Customer because we are holding that information on their behalf. We need to process your personal information because the services provided have an impact on you. You should review the privacy notices of your energy supplier.
If you commence direct communication via a website enquiry form, by telephone or by writing to us, you name and contact details (e.g. email address or telephone number), the nature of the enquiry and your message will also be collected and processed in order to respond to your query and to improve our services. We may use a third party email administrator to handle email enquiries
We have an employee privacy notice that is available to all staff to inform them about how we handle their personal information.
From time to time we recruit new employees. We may use a third party agency, third party job boards to handle this process or directly through our website.
We will use the information that you provide to us through your Curriculum Vitae or the application form ("CV") to assess your suitability for the role you have applied for. As part of our recruitment process we may carry out a Office of Financial Sanctions Implementation search and/ or a Disclosure & Barring Service check.
There are no fully automated decisions made during the recruitment process.
We will invite a selection of applicants to an interview to assess in more detail the candidate(s) most suited to the role(s) on offer.
We will also use the personal information supplied on the application form for Equal Opportunities monitoring.
We will only collect, use and share your personal information where we are satisfied that we have an appropriate legal basis to do this. This may be because:
There will be instances where the provision of your personal information will be necessary to enter into a contract with Calvin Capital or to receive our services. However, unless otherwise specified, not providing your personal information will not result in legal consequences for you.
If you would like to find out more about the legal basis for which we process personal information, please contact us following the details below.
We share your personal information in the manner and for the purposes described below:
Please be aware we do transfer data into the European Economic Area but we do not transfer any personal information to countries outside the European Economic Area.
We have implemented and maintain appropriate technical and organisational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such information appropriate to the nature of the information concerned. Measures we take include:
Note: As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect User IDs and passwords, please take appropriate measures to protect this information.
Storing your personal information
Your personal information will be retained as long as it is required for the purposes for which the data is collected e.g. as necessary to provide you with the services requested. Once our contractual relationship with you comes to an end, you may request that we remove your personal information unless statutory retention requirements apply (such as for taxation purposes) or in order to fulfil regulatory requirements.
We also retain your personal information if needed to establish, exercise or defend a legal claim.
We will take steps in accordance with applicable legislation to keep your personal information accurate, complete and up-to-date. Depending on the purposes of the processing, you have certain rights in relation to your personal information.
If you are a User and your personal information has been collected by us as part of our provision of services to Our Customers (i.e. your energy suppliers), then we can only act on the instructions of Our Customers, and you may consider it helpful to consult your energy supplier directly.
You have the following rights over your personal information:
If you would like to exercise any of these rights, please contact us at the details provided below.
Before providing personal information to you or another person on your behalf, we may ask for proof of identity and sufficient information about your interactions with us so that we can locate and verify your personal information. Normally such request are free of charge however, we reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
We may not always be able to fully address your request, for example, where we hold your information on behalf of Our Customer, in which case we will advise you to contact your energy supplier, if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
You have a right to lodge a complaint with the Information Commissioner's Office if you have concerns about how we are processing your personal information (further information, including contact details, is available at https://ico.org.uk).
We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
The primary point of contact for all issues arising from this privacy notice is:
Contact: The Company Secretary
Telephone: 0161 220 1900
Postal address: Calvin Capital UK Limited, 5th Floor, 1 Marsden Street, Manchester M2 1HW